Privacy policy

Updated: 14/01/2025

Welcome to Lentzy! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services.

Who We Are
Store Name: Lentzy
Email Address: Info@lentzy.co.uk
If you have any questions or concerns regarding this Privacy Policy, please contact us at the email address above.

What Information We Collect
We may collect and process the following types of personal data:
Personal Identification Information: Name, email address, phone number, billing and shipping address.
Payment Information: Card details or payment methods (processed securely through third-party providers).
Browsing Information: IP address, browser type, and device information.
Purchase History: Items purchased, date of purchase, and preferences.

How We Use Your Information
We use the information collected for the following purposes:
Order Fulfillment: Processing and delivering your purchases.
Customer Support: Responding to inquiries and resolving issues.
Marketing: Sending promotional offers and updates (if consented).
Website Improvements: Enhancing user experience and site functionality.
Legal Compliance: Ensuring adherence to UK laws and regulations.

How We Protect Your Data
We implement a range of security measures to ensure your personal information is safe:
Data encryption for online transactions.
Regular security audits of our website.
Limited access to personal data to authorized personnel only.

Third-Party Sharing
We may share your data with trusted third parties, such as:
Payment processors (e.g., Stripe, PayPal)
Shipping and logistics companies (e.g., Royal Mail, DHL)
Marketing platforms (e.g., Mailchimp)
We ensure these third parties comply with strict data protection regulations.

Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies help us:
Understand user preferences.
Improve website functionality.
Track marketing campaign performance.
You can control or disable cookies through your browser settings. For more details, please read our Cookies Policy.

Your Rights
Under UK data protection laws, you have the right to:
Access: Request a copy of your personal data.
Rectify: Correct inaccurate or incomplete information.
Delete: Request deletion of your data (where applicable).
Object: Opt-out of specific data processing activities.
To exercise your rights, contact us at Info@lentzy.co.uk.

Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, so please review it regularly.

Contact Us
If you have questions about this Privacy Policy or how we handle your data, please email us at:
Info@lentzy.co.uk

Thank you for trusting Lentzy with your information!